Meet Zemy: Your New 24/7 AI Front Desk That Fills Your Schedule With High-Value Patients (HIPAA-Secure)
A revenue generator, patient-satisfaction booster, and data-insight engine.
Hexapoint's Zemy stops forcing visitors to dig for answers. Let Zemy fetch the right info, handle objections, and move patients to "Book Now" in one friction-free thread.
Book Live DemoTop 10 Reasons Medical Practices Love Zemy
Book Qualified Patients Faster
The chat screens out tire-kickers and routes true clinical fits straight to your scheduling link—so OR time goes to the right cases.
24 / 7 Front-Desk Relief
Handles repetitive "Do you take Aetna?" at midnight and, if enabled, offers a call-back form or text hand-off when frustration is detected.
Real-Time Patient-Insight Dashboard
Every query is logged and searchable, giving marketing and clinicians a live read on service gaps, FAQ wording, and emerging demand.
Better SEO & Patient Education
Longer on-page engagement, deep links to condition pages, and exact patient language you can recycle in blog posts and ads.
Guided High-Value-Case Nudges
Mentions of certain high-value cases trigger outcome stats plus a one-tap booking prompt—tone adjustable from gentle to proactive.
Lower Operating Costs
Deflects coverage-check calls and basic post-op questions, freeing staff for pre-authorizations and billable care.
Meets Today's Digital Expectations
Patients already chat with their banks and airlines; offering the same convenience signals a modern, patient-centric practice.
Accessible & Multilingual by Design
Auto-detects language, offers large-type mode, and can read replies aloud—broadening reach and improving equity.
HIPAA-Secure Audit Trail
Full BAA, encrypted transcripts, and optional EHR push keep compliance teams—and malpractice insurers—comfortable.
Scales Instantly—No New Staff Needed
Website traffic spike or seasonal rush? Zemy handles unlimited chats without adding staff or overhead.
Toggle any feature—from human hand-off to upsell prompts—on or off in one click to match your workflow and staffing reality.
How It Works
Full-Site Crawl + Doc Uploads
SmartChat ingests every public page plus unlimited PDFs, SOPs, FAQs, even price sheets—so it actually knows your organization.
Persona Picker
Choose a voice: empathetic nurse, playful concierge, high-authority salesperson—switch personas per campaign without a developer.
Real-Time AI Answers
Visitors ask anything. SmartChat returns precise answers with hyperlinks to the source, building trust instead of guesswork.
Guided Conversion Paths
Built-in call-to-action logic nudges the visitor to book an appointment, schedule a demo, or add to cart based on the conversation.
HIPAA-Safe for Healthcare
All chat logs are encrypted end-to-end and auto-redacted for PHI before storage—so compliance officers sleep at night.
Analytics & Transcript Insights
See questions patients/customers actually ask, then turn gaps into new marketing copy or service lines.
Why It Matters
Core Capabilities
See why healthcare providers & service businesses choose Zemy by Hexapoint
Whole-Site Brain
Crawls every public page plus unlimited PDFs, SOPs, and FAQs, so responses come from your knowledge—no hallucinations.
Persona Picker
Flip a switch to sound like an empathetic nurse, upbeat concierge, or hard-charging salesperson. Match tone to campaign without code.
Guided Conversion Paths
Built-in CTAs steer visitors to book, call, or start a telehealth visit—reducing front-desk phone tag.
HIPAA-Safe by Design
End-to-end encryption + PHI redaction before storage keeps compliance officers calm.
Analytics Goldmine
Chat transcripts reveal the real questions patients ask. Turn gaps into new service lines or FAQ content.
15-Minute Launch
Copy-paste one script and you're live. No IT tickets, no dev backlog.
Ready to deploy? Launch Zemy by Hexapoint in under 15 minutes—no code, no IT tickets. Starting at just $40/week (less than $6/day).
Book Your Live Demo Now