Hexapoint Smart AI Chat (HIPAA-Secure) That Turns Patient Questions Into Appointments

All-in-one messaging, reminders & reviews for practice practices.

Stop forcing visitors to dig for answers. Let SmartChat fetch the right info, handle objections, and move them to "Book Now" in one friction-free thread.

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Main Street Medical Assistant
Which location is closest to downtown?
Our Oak Avenue clinic is 5 minutes from downtown. We also have a Pine Street location about 15 minutes away.
Can you help with shoulder pain that's been bothering me?
Yes! Dr. Smith specializes in shoulder injuries at our downtown location. Would you like to book an appointment with her? We have openings tomorrow.

How It Works

Full-Site Crawl + Doc Uploads

SmartChat ingests every public page plus unlimited PDFs, SOPs, FAQs, even price sheets—so it actually knows your organization.

Persona Picker

Choose a voice: empathetic nurse, playful concierge, high-authority salesperson—switch personas per campaign without a developer.

Real-Time AI Answers

Visitors ask anything. SmartChat returns precise answers with hyperlinks to the source, building trust instead of guesswork.

Guided Conversion Paths

Built-in call-to-action logic nudges the visitor to book an appointment, schedule a demo, or add to cart based on the conversation.

HIPAA-Safe for Healthcare

All chat logs are encrypted end-to-end and auto-redacted for PHI before storage—so compliance officers sleep at night.

Analytics & Transcript Insights

See questions patients/customers actually ask, then turn gaps into new marketing copy or service lines.

Why It Matters

95
of web visitors leave without converting. Hexapoint SmartChat keeps them talking, learning, and clicking "Book Now" while human staff focus on live patients or high-value deals.

Core Capabilities

See why healthcare providers & service businesses choose Hexapoint SmartChat

Whole-Site Brain

Crawls every public page plus unlimited PDFs, SOPs, and FAQs, so responses come from your knowledge—no hallucinations.

Persona Picker

Flip a switch to sound like an empathetic nurse, upbeat concierge, or hard-charging salesperson. Match tone to campaign without code.

Guided Conversion Paths

Built-in CTAs steer visitors to book, call, or start a telehealth visit—reducing front-desk phone tag.

HIPAA-Safe by Design

End-to-end encryption + PHI redaction before storage keeps compliance officers calm.

Analytics Goldmine

Chat transcripts reveal the real questions patients ask. Turn gaps into new service lines or FAQ content.

15-Minute Launch

Copy-paste one script and you're live. No IT tickets, no dev backlog.

Ready to deploy? Launch Hexapoint SmartChat in under 15 minutes—no code, no IT tickets. Starting at just $40/week (less than $6/day).

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